Help
Support
Get the support that fits your stage, whether you need aftercare notes, territory walk prep or clear answers across Gauteng, the Cape or KZN.
Path review hours
Book a practical franchise plan review in Sandton or top malls. Get focused advice on your approach and next steps for your chosen sector.
OpenEnquiry brief format
How to brief us for franchise support: what we help with, the details to send, and what happens after you send a message.
OpenTerritory walk support
Get practical support to assess a franchise territory in person. We help you prepare, know what to look for and compare options before you commit.
OpenDocument handoff
Get practical support for sharing, reviewing and preparing franchise documents across our venues. See what to send for smooth handoff and next steps.
OpenMulti-city follow-up
Guidance for franchise support and follow-up covering Cape, KZN and Gauteng. Steps to organise, what to send, and what to expect after your message.
OpenAftercare notes
After your Fit Finder session, get support on territory checks, reviewing documents and planning what comes next. See how to begin.
OpenStaying supported after your first session
After your Fit Finder or Numbers & Notes session, you can ask for aftercare notes, check capital points or request more detail on franchise fees. If you need copies of your session notes or a summary for your accountant or attorney, we prepare these for you.
For territory checks or planning a site walk, let us know which areas or malls you want to cover. We prepare guidance and field notes so you can visit locations on your own schedule. Appointments are available at our review bays in Sandton, Rosebank, Menlyn, Brooklyn, Canal Walk, Tyger Valley, Waterfront or Gateway. If you need to keep support going across Gauteng, Cape Town or Durban, mention this so we can co-ordinate your follow-up.
What to include in your support brief
Please mention your most recent session date, the last Franchase service you took part in, your chosen franchise category or territory, and any particular questions for our team when reaching out on the contact form.
If you need a disclosure document or landlord pack reviewed, confirm which pieces you want us to check. For multi-city or team support, list the cities and who is involved to help us match you to the right person. The more detail you share, the more direct our help can be.
- Session date and type
- Category or territory focus
- Specific questions or support requests
- Preferred review bay or city
- If team or multi-city, list names and locations
Send us your support request
Tell us what you need help with, your preferred appointment bays, and which cities you work in. All support requests can be started by submitting your details.