Support
Enquiry brief format
When your request is clear, we can focus on the exact points you need. Tell us your situation using our contact form for the most practical help.
What we help with
We give step-by-step advice on franchise buying, fit checks, working capital planning, territory reviews, support documents, agreement clarifications and comparing franchise types. Our team helps buyers make sense of franchise disclosure documents, agreements and practical questions about franchise operations across South Africa.
We do not sell franchises or refer buyers to specific brands. We also do not give legal or tax advice, but we explain when you should see a franchise attorney or accountant. If you want a new session, a fit review, territory playbook or a category path, tell us what you need and where you are in your process.
What to include in your message
A specific message helps us give you the right advice without extra back-and-forth. Always send the main question and enough context for us to understand your position.
If you have documents, say which ones you have (for example, disclosure document, franchise agreement, capital notes or site plan). If your question is about a territory, name the area and any sites you are considering. If you have already used a Fit Finder session or Numbers & Notes, mention that too.
- Your main question or decision point
- Which guide, session or pack you are using
- Which franchise category you are looking at
- Any documents you already have
- Areas or sites you want to discuss
- Your budget range or capital available
What happens after you send a message
Your message reaches our team at Sunnyrock HQ. We review your details and check which category lead or specialist is best placed to respond, based on your question and location.
We may reply with follow-up questions if anything is unclear or if we need documents to be uploaded at a review bay. Meetings and reviews are set by appointment only at our locations, including Sandton, Rosebank, Menlyn, Brooklyn, Canal Walk, Tyger Valley, V&A Waterfront and Gateway.
What our Franchise Advisory customers say
Verified Google reviews
Send us the details
Use our contact form to tell us what you need help with and what you have already checked, so we can give you practical, specific advice.