People
Team
Meet the local team guiding every Franchase advice session, review and playbook. Each person below brings practical franchise experience to your decisions.
Ms Siphokazi Mbanjwa
Leads Fit Finder sessions and capital reviews.
Mr Hemant Singh
Writes territory playbooks and site walk notes.
Ms Zama Gxowa
Leads and edits our field guides.
Mr Heinrich Lategan
Reviews disclosure documents and compares brand families.
Ms Faatimah Abader
Hosts appointments at our review bays.
Mr Azhar Toefy
Plans labour, operations and the first ninety days.
Ms Siphokazi Mbanjwa
Siphokazi runs most first sessions. She works through your savings, finance options and the hours you can give, then sets out which categories fit that picture and which do not.
To book a Fit Finder session with Siphokazi, mention her name in our contact form.
Mr Hemant Singh
Hemant walks proposed sites with buyers, counts foot traffic at different times and checks rival outlets, parking and access. He keeps our territory playbooks up to date.
Hemant can join you on a site walk in most metros; ask for him when you book.
Ms Zama Gxowa
Zama writes and edits the field guides and worksheets. She checks each guide against the Consumer Protection Act regulations and the questions buyers bring to us.
Spotted something in a guide that no longer matches your experience? Zama wants to hear about it.
Mr Heinrich Lategan
Heinrich reads disclosure documents and draft agreements line by line with buyers. He flags missing items under Regulation 3 and clauses to take to an attorney.
Bring the latest version of the franchisor's paperwork to a session with Heinrich.
Ms Faatimah Abader
Faatimah books and hosts appointments at the review bays in Gauteng, Cape Town and Umhlanga, and makes sure buyers bring the right documents to each session.
Faatimah confirms the bay, the date and the documents to bring once you ask for an appointment.
Mr Azhar Toefy
Azhar builds staffing rosters, wage budgets and opening plans with new owners, using the national minimum wage and the Basic Conditions of Employment Act as the floor.
Owners close to opening day usually spend a session with Azhar on rosters and wage budgets.
Who handles your franchise advice
Ms Siphokazi Mbanjwa leads Fit Finder sessions and reviews capital plans. She helps you check experience, budget and working style against franchise types, and prepares you for key decisions.
Mr Hemant Singh prepares territory playbooks and reviews site notes, so you get grounded advice on catchment areas, map boundaries and population checks. Ms Zama Gxowa edits our field guides, shapes our printed material and keeps every guide practical for South Africa’s trade conditions.
Mr Heinrich Lategan produces our franchise brand-family comparisons and checks disclosure documents for completeness and accuracy. Ms Faatimah Abader hosts your appointments at our review bays in Sandton, Rosebank, Menlyn, Brooklyn, Canal Walk, Tyger Valley, the V&A Waterfront and Gateway. Mr Azhar Toefy covers labour, operations and first ninety days planning, especially for food, logistics and retail floor paths.
- Fit Finder: Ms Siphokazi Mbanjwa
- Territory and sites: Mr Hemant Singh
- Field guides: Ms Zama Gxowa
- Brand-family comparisons: Mr Heinrich Lategan
- Review bay appointments: Ms Faatimah Abader
- Labour and early operations: Mr Azhar Toefy
How your enquiry reaches the right person
When you send us a message through our contact form, our team checks your details and matches you with the person best placed to help. Most Fit Finder sessions start with Ms Siphokazi Mbanjwa, and if your question is about territory, capital notes or working capital, you may also hear from Mr Hemant Singh or Mr Heinrich Lategan.
If you want field material or printed guides, Ms Zama Gxowa supports your request. Appointment times at our review bays are arranged by Ms Faatimah Abader. For operations, staffing or planning your franchise’s first phase, Mr Azhar Toefy may follow up. You can always ask for any team member by name.
Send your details for team advice
Tell us your goals, experience and the franchise topics you want help with. You can use our contact form to ask for any team member by name.